1. Copyright Notice
Copyright © 2024 JOANNA MIGUEL LTD. All Rights Reserved.
2. License to Use Website
Unless otherwise stated, JOANNA MIGUEL LTD. and/or its licensors own the intellectual property rights for all material on [Your Website Name]. All intellectual property rights are reserved. You may access this from [Your Website Name] for your personal use, subject to restrictions set in these terms and conditions.
3. User Representations
By using this Site, you represent that you are at least 18 years of age.
4. Prohibited Activities
You may not use this site for any unlawful purpose. Additionally, you may not, in the use of the Service, violate any laws in your jurisdiction.
5. Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. Please be aware that prices are subject to change without advance notice.
6. Payment Terms
We accept various payment methods for online orders, including major credit cards and PayPal. Payment must be received in full before any goods are dispatched.
7. Shipping and Delivery
Products are shipped from the UK. Delivery times vary based on destination. We are not responsible for any customs and taxes applied to your order.
8. Returns, Exchange & Refunds
Return Policy
We recognize that sometimes a purchase doesn't quite meet your expectations. Therefore, we are happy to accept returns of jewelry that remains unworn and unmodified for up to 30 days following the original purchase date.
Should you wish to initiate a return, kindly reach out to us via our contact form.
Exchange Policy
Currently, we are unable to process exchanges directly. If you're looking to exchange an item, we suggest you return the item you have and then place a new order for the desired product. For assistance in choosing the right size, color, diameter, or post length, please feel free to contact our Customer Support team at jm@joannamiguel.com.
Refund Policy
Please note that we do not issue refunds.
9. Defective or Incorrect Items
If, by chance, you receive an item that is defective or not what you ordered, please contact us at cs@joannamiguel.com within 14 days of receiving your order. Include photographs of the item in your email. We will provide you with a prepaid return label to send back the incorrect or defective item. Once we receive it, we will replace it with the correct or a new item. Please remember that the responsibility for the item remains with you until it is safely received at our Joanna Miguel offices.
10. Limitation of Liability
In no event shall JOANNA MIGUEL LTD, nor any of its officers, directors, and employees, be liable for anything arising out of or in any way connected with your use of this Website.
11. Indemnification
You agree to indemnify JOANNA MIGUEL LTD. and its affiliates and hold JOANNA MIGUEL LTD. harmless against legal claims and demands that may arise from your use or misuse of our services.
12. Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
13. Variation of Terms
JOANNA MIGUEL LTD. is permitted to revise these terms at any time as it sees fit, and by using this Website, you are expected to review these terms on a regular basis.
14. Assignment
JOANNA MIGUEL LTD. is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification.
15. Entire Agreement
These Terms constitute the entire agreement between JOANNA MIGUEL LTD. and you in relation to your use of this Website.
16. Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the United Kingdom, and you submit to the non-exclusive jurisdiction of the state and federal courts located in the UK for the resolution of any disputes.